What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I exeed any contacts or payments in the free package would I auto-matically move to the next package

    Asked by Shannon on September 04, 2012 at 03:05 AM

    Hello. I will be creating a Facebook Tab where people can buy tickets and I am not sure how many will do it, but if more than 10 people pay I need to know that the page will still operate and that your system will simply automatically move me to the mothly package if I exceed more than 10 payments

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    JotForm Support

    Answered by idarktech on September 04, 2012 at 03:56 AM

    Hi Shannon,

    Your account will not be upgraded automatically unless you'll follow the upgrade link that will be sent to you when your're running out of quota. Your account will then be upgraded automatically right after completing the upgrade process. It's really quick and easy :)

    I think it would also be wise to upgrade your account before the event so everthing would run smoothly and then downgrade your account after the event. You can actually cancel your subscription here in JotForm anytime you wish.

    Thanks!