Why can't I login?

  • engagearts
    Asked on September 27, 2017 at 4:28 AM

    Hi, when I try to access my JotForm account I get a pop up that says 'Login failed - suspended'. Can you explain what's happened please? I need access to the forms as soon as possible.


    Thanks,

    Ailbhe

    Jotform Thread 1258841 Screenshot
  • Sabbir
    Replied on September 27, 2017 at 4:45 AM

    I checked your account and your forms. I didn't see anything that'd be conflicting or against our Terms of use.

    I reactivated your account. However, just to be in safe side, Please do not use any sensitive form fields which may lead to your account suspension.

    If you need any further assistance, please let us know.