What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hello I need help

    Asked by intaheat on September 04, 2012 at 05:17 AM

    Hi, its probably nothing new to yourselves but all my forms have gone grey.

     

    Could you fix it please? some of my website depends on it.

     

    Kind regards,

    intaheat

    Page URL:
    http://www.intaheat.co.uk/page/trade_advertising

    Screenshot
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    Answered by intaheat on September 04, 2012 at 05:19 AM

    Ok I realise from other posts your sorting it thanks.

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    Answered by liyam on September 04, 2012 at 05:23 AM

    Hello intaheat.  Please change the URL of your iframe src from: http://form.jotformeu.com/form/22121839226348 to http://www.jotformeu.com/form/22121839226348

    This should fix your problem. 

    If you have further questions, please do let us know.

    Thanks.

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    Answered by intaheat on September 04, 2012 at 05:37 AM

    Hi thanks i'll try that now, also getting other problems like the blank page on creating a new form. however I see someone else said that too. I'll try what you said now.

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    Answered by intaheat on September 04, 2012 at 06:02 AM

    Thanks, grey screen probem solved. Just waiting to create a new form now.

    kind regards, Intaheat

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    JotForm Support

    Answered by liyam on September 04, 2012 at 06:27 AM

    Thank you for your update, intaheat.

    It may also have something to do with the problem that others were experiencing earlier.  The said issue has been resolved already. 

    If you have further questions or concerns, please do let us know.

    Thank you and we apologize for your inconvenience.