Why I'm getting an error while testing Authorize.net Payment?

  • joanfeldman
    Asked on September 27, 2017 at 12:01 PM

    I have been trying to test the payment portion of my form and keep getting a PCI error. I am not sure what I am doing wrong.

    Jotform Thread 1259276 Screenshot
    Page URL: https://form.jotform.us/72605974467165
  • Nik_C
    Replied on September 27, 2017 at 1:05 PM

    The payment integration in your form is set to be in sandbox mode which means that it is used for testing. But for that to work you have to have a sandbox Authorize.net account. If you have a live account integrated into sandbox payment integration, that wouldn't work.

    So please try switching off the sandbox option in your payment wizard and check again:

    Why Im getting an error while testing Authorize Screenshot 20

    Let us know how it worked.

    Thank you!