monthly submissions

  • Profile Image
    comunicaciondigital
    Asked on September 27, 2017 at 01:57 PM

    Hi,

    I have a question, my account is telling me to upgrade my plan, I have the Bronze Plan with 1000 submissions per month and a form reached that limit. I downloaded the submissions and then deleted all of them. Will I still be able to receive submissions?

    Thank you!+

  • Profile Image
    david
    Answered on September 27, 2017 at 03:04 PM

    Deleting submissions will not reduce the total received for the month.  The only way to get more submissions without upgrading to a higher level subscription is to complete any of the "Get More" tasks in your account settings:

    https://www.jotform.com/myaccount/getMore

    Those will permanently increase your total allowed submissions.

    The next monthly reset is on October 1st so the limits will be resetting quite soon.