- comunicaciondigitalAsked on September 27, 2017 at 01:57 PM
I have a question, my account is telling me to upgrade my plan, I have the Bronze Plan with 1000 submissions per month and a form reached that limit. I downloaded the submissions and then deleted all of them. Will I still be able to receive submissions?
- JotForm SupportdavidAnswered on September 27, 2017 at 03:04 PM
Deleting submissions will not reduce the total received for the month. The only way to get more submissions without upgrading to a higher level subscription is to complete any of the "Get More" tasks in your account settings:
Those will permanently increase your total allowed submissions.
The next monthly reset is on October 1st so the limits will be resetting quite soon.