Changing the account username

  • Profile Image
    beamdesign
    Asked on September 04, 2012 at 08:42 AM

    I want to change the username for an account I set up to use for a client as it does not reflect the client's company name?

    The username in question is beamdesign

  • Profile Image
    Goldo
    Answered on September 04, 2012 at 09:15 AM

    Provide us the new username and we will change it for you.

  • Profile Image
    beamdesign
    Answered on September 04, 2012 at 09:16 AM

    the new username is hunterfarmer

  • Profile Image
    Goldo
    Answered on September 04, 2012 at 09:48 AM

    Username changed to hunterfarmer as requested. Please login using the new username from now on.

  • Profile Image
    Ben Mitchell
    Answered on September 04, 2012 at 09:55 AM

    Hi, sorry but I can't login, do I need a different password?

    When I did forgot password, it said no username could be found.

  • Profile Image
    beamdesign
    Answered on September 04, 2012 at 09:57 AM

    Hi, sorry but I can't login, do I need a different password?

    When I did forgot password, it said no username could be found.

    I have just logged out now in case that caused the issue

  • Profile Image
    ItalyTech
    Answered on September 04, 2012 at 09:57 AM

    Hi Ben, can you try again now please ? Let me know if now you are able to login, Thanks. Alessandro

  • Profile Image
    hunterfarmer
    Answered on September 04, 2012 at 10:06 AM

    It is working now!

    Thanks Alessandro and Goldo for your help!

  • Profile Image
    jeanettebmz
    Answered on September 04, 2012 at 10:08 AM

    On behalf of my colleagues, you are much welcomed