What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changing the account username

    Asked by beamdesign on September 04, 2012 at 08:42 AM

    I want to change the username for an account I set up to use for a client as it does not reflect the client's company name?

    The username in question is beamdesign

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    JotForm Support

    Answered by Goldo on September 04, 2012 at 09:15 AM

    Provide us the new username and we will change it for you.

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    Answered by beamdesign on September 04, 2012 at 09:16 AM

    the new username is hunterfarmer

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    JotForm Support

    Answered by Goldo on September 04, 2012 at 09:48 AM

    Username changed to hunterfarmer as requested. Please login using the new username from now on.

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    Answered by Ben Mitchell on September 04, 2012 at 09:55 AM

    Hi, sorry but I can't login, do I need a different password?

    When I did forgot password, it said no username could be found.

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    Answered by beamdesign on September 04, 2012 at 09:57 AM

    Hi, sorry but I can't login, do I need a different password?

    When I did forgot password, it said no username could be found.

    I have just logged out now in case that caused the issue

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    Answered by ItalyTech on September 04, 2012 at 09:57 AM

    Hi Ben, can you try again now please ? Let me know if now you are able to login, Thanks. Alessandro

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    Answered by hunterfarmer on September 04, 2012 at 10:06 AM

    It is working now!

    Thanks Alessandro and Goldo for your help!

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    Answered by jeanettebmz on September 04, 2012 at 10:08 AM

    On behalf of my colleagues, you are much welcomed