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mikeyakaAsked on September 28, 2017 at 4:49 AM
I've got the key but I don't know how to use it.
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Nik_CReplied on September 28, 2017 at 5:01 AM
When you encrypt the form you get the decryption key.
In order to view your submissions when you open the submissions screen or notification email received, a pop up will show where you should upload your key in order to decrypt the data.
You can check this article for more information: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
If you have any further questions please let us know.
Thank you!