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    Form comments not working

    Asked by atomcreativeTN on September 04, 2012 at 11:20 AM

    Everything shows up on the form emails witht the exception of the comments section. Not sure why?

    Page URL:
    http://www.jasonhoard.com/contact.html

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    Answered by ItalyTech on September 04, 2012 at 12:36 PM

    Hi, this form was created with another account different from yours. By the way after checking I can see that in this email notification missing comment field.

    I may suggest you (if you are this form's owner) to remove this actual email notification and create it again. This will solve your problem. Thanks. Alessandro

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    JotForm Support

    Answered by EduardoMendez on September 04, 2012 at 12:38 PM

    Hi, and in addition to the comment above...

    You can add the a field to your submission notification by editing the content of the notifiction.

    If you open your notification, you will see that you have only included the "Full Name" "E-mail" & "Phone number" fields.  You can add the "Request/Question" field by selecting it from the menu on the right.

    Hope that helps!