What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form comments not working

    Asked by atomcreativeTN on September 04, 2012 at 11:20 AM

    Everything shows up on the form emails witht the exception of the comments section. Not sure why?

    Page URL:

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    Answered by ItalyTech on September 04, 2012 at 12:36 PM

    Hi, this form was created with another account different from yours. By the way after checking I can see that in this email notification missing comment field.

    I may suggest you (if you are this form's owner) to remove this actual email notification and create it again. This will solve your problem. Thanks. Alessandro

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    JotForm Support

    Answered by EduardoMendez on September 04, 2012 at 12:38 PM

    Hi, and in addition to the comment above...

    You can add the a field to your submission notification by editing the content of the notifiction.

    If you open your notification, you will see that you have only included the "Full Name" "E-mail" & "Phone number" fields.  You can add the "Request/Question" field by selecting it from the menu on the right.

    Hope that helps!