What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    wrong data

    Asked by thijs on September 04, 2012 at 11:30 AM

    Hi,

    since jotform pro was down for approx. 4 hours this morning, the jotform counter added approx. 100 jotforms that were not submitted. Can you recalculate the counter?

    Regards,

    Thijs

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 04, 2012 at 12:25 PM

    Thijs,

    We will compensate you for this inconvenience as soon as the bug is fixed.

    Thank you very much for your patience on this issue.