I received a rental application and I want to know if it is LEGIT?

  • Andy
    Asked on March 6, 2024 at 5:39 AM

    I received a rental application and I want to know if it is LEGIT?

  • Jessica JotForm Support
    Replied on March 6, 2024 at 6:51 AM

    Hi Andy,

    Thanks for reaching out to Jotform Support. If you can share with us the form URL or the page URL where you can access the form, we'll be happy to check it for you.

    Once we heard back from you, we'll be able to help you with this.

  • Andy
    Replied on March 6, 2024 at 7:26 AM
  • Eiron_O JotForm Support
    Replied on March 6, 2024 at 7:32 AM

    Hi Andy,

    Thanks for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be, and we take your security and privacy very seriously. 

    We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    After looking into this, we determined that they have violated our Terms of Use. So, we immediately suspended the account, the account owner, as well as any forms and apps connected to it. But, keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature. 

    Feel free to reach out again if you have any questions or if we can help you in any other way.