What happens if I go over the allowed submissions for the premium account?

  • Profile Image
    RFSDOrientation
    Asked on September 04, 2012 at 11:54 AM

    I am signed up for the premium subscription to collect parent information for four of our schools.  While I think 1,000 submissions should be good for the month I am concerned about what happens if we end up going over the 1,000 submissions.  Does that information get lost or is it available if I want to upgarde?  Since we are a school with a tight budget I would like to stay at the premium subscription for $9.95 if possible.

     

    Thank you,

     

    tara-

  • Profile Image
    NeilVicente
    Answered on September 04, 2012 at 12:11 PM

    Tara,

    When your account goes over its monthly limit, our system will automatically send you a notice to upgrade (to Pro), then at the end of the day (at 12 midnight), your account will be disabled - that means your forms cannot accept further submissions.

    You can either upgrade to Professional or wait for the submission counter to reset on the first day of the following month.

    Hope this answers your question. Should you have further inquiries, please do not hesitate to let us know.