we keep receiving an email from Jotform but don't know where it is originating from?

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    Asked on September 04, 2012 at 12:19 PM

    we are recieving referrals from your noreply email address but we are unable to see who thereferal is being sent by, we need to knwo this so we can be sure that we are playing the appropriate vender... canyou help us figure this out. The emails are going to an email address that is no longer valid so we also need to contact these people to change the email address that they go to 

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    Answered on September 04, 2012 at 12:57 PM

    Hi Amanda;

    Can you send us the form's URL or ID of this form that is sending the email alerts to you. We can then check and find out the origin of it.

    Do you also have a form that you embedded in your website or any other site, it can be generating this email alerts. If so, you can also you can try to disable it or remove it from embedded site and see iof these alerts stops.

    If you can also forward the mail to our email: jotformsupport@gmail.com to try and get the source.

    We await your response to assist you further!