I have paid for the Bronze Yearly but my account has been downgraded

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    akashkoonjul
    Asked on September 29, 2017 at 06:00 AM

    Dear Jotform,

     
    Even though I paid $ 190 my account has been downgraded, this is not acceptable.  Kindly assist and remedy urgently on this matter. 
     
    Regards,
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    Welvin
    Answered on September 29, 2017 at 08:23 AM

    Our apologies. I've fixed it for you. I've manually added your new Bronze Payment (S-7484387198332481Y) to your account.