email regarding over quota

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    ron
    Asked on September 04, 2012 at 12:26 PM

    how am I over my quota when Sept just started and I have received only a handful of online res?

    there is no way I am even close to 100,,,maybe 5 total

    please explain

  • Profile Image
    gori-mathew
    Answered on September 04, 2012 at 12:44 PM

    Hi ron;

    You have already accumulated 160 form submissions against the Free account Quota of 100.(see link below for quota allocations per account)

    https://www.jotform.com/pricing/

    To resolve this issue you can upgrade your account to Premium account to enjoy more form quota allocation.Use the link below to upgrade your account.

    http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=ronven

    You can also wait for 1st day of the following month when the account will reset automatically and since your forms are disabled due to this overlimit status , this means you will no longer receive any more submissions.

    I have cleared some of your form submissions to allow you login into your account to access your forms and make the upgrade. Note that this can only be done once since you are a new user.