Erroneous Email about over 100 forms and asking to upgrade

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    Asked on September 04, 2012 at 02:34 PM

    We received an email stating the account was over the 100 limit for the month.  however when I went in to look for all the forms I did not find such a number of forms in the past 30 days.


    I think there is a counter error some how.  Please confirm.


    Thank you,

    Happy user

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    Answered on September 04, 2012 at 03:07 PM

    We are aware of these issues. We will fix them but it may take up to a day.

    Please accept our apologies for these inconveniences  , I already reset your account

    Let us know if the issue continues