What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need to transfer forms to a different premium account

    Asked by onevoice on September 04, 2012 at 03:07 PM

    I have two accounts with JotForm.  One is with the username "onevoice".  This was a premium account that I let become a free account when I created a new premium account with the username "design126".  I just recieved an email from you guys stating that "onevoice" is over the form submission limit.

    My question is how can I transfer all those forms under "onevoce" to my new premium account with the username "design126"?  I have a lot of forms so I need a quick and painless way to do this!!!  :)

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    Answered by ItalyTech on September 04, 2012 at 03:14 PM

    Hi and thanks for contacting us. I've moved all your forms to the Premium account. Please let us know if this satiffy your request. Thanks. Alessandro

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    Answered by onevoice on September 04, 2012 at 03:20 PM

    Phenomenal!!!!  That is first class customer support!  This is why I love you guys and tell everyone I know about you!  Keep up the great work and thanks so much for the help!!!

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    Answered by ItalyTech on September 04, 2012 at 03:22 PM

    We really appreciate your words. We're happy to assist you. Do not hesitate to contact us if you need further help. Thanks for use JotForm and for your beautiful words too. Alessandro