What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    how can I customize the thank you page after the form has been submitted

    Asked by jaymike on September 04, 2012 at 07:31 PM

    would like to know how to edit the appearance of the thank you and what happens after the form has been submitted. Thanks

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on September 04, 2012 at 07:58 PM

    Hello, You can customize the Thank You page by clicking on the "Thank You" icon.  You can choose the "Thank You message" in order to edit the page.

    About what happens when you submit the page... You can set options that send notifications to your e-mail, produce reports, send an autoresponder message, or also re-direct the user to a URL of your choice.  Please let me know if this helps!

  • Profile Image

    Answered by jaymike on September 13, 2012 at 02:31 PM
    Thank you that was easy enough QUESTION: I noticed you have the option
    to edit the message (option 2) or redirect to a custom URL (option 3) - do I
    have to pick one or the other, it does not seem to give the option of doing
  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 13, 2012 at 03:07 PM


    I am not sure what your requirement is. How are you going to present those two options to your users? Do you want to show a message, then redirect them to an external URL?

    If yes, then what you need to do is choose Option 3 (Thank You message), then insert a link to your custom URL on that message.

    Unfortunately, there is no way to automatically redirect to the custom URL after a given time. Your user would have to click the link.

  • Profile Image

    Answered by pinoytech on September 13, 2012 at 03:07 PM

    You may like to take a look at my colleague's response on this thread: http://www.jotform.com/answers/42284-Can-I-customize-the-Thank-you-page

    Thank you!