Why is my form only allowing one submission?

  • AOSCompDev
    Asked on October 3, 2017 at 6:32 AM

    Good afternoon,

    We are experiencing issues with a message on unique submission which blocks our users from filling out the form. Checking the settings, the unique submission value is set to "no check". However, the problem persists.
    Link to the form : http://form.jotformeu.com/71801756435357

    Your support would be appreciated !
    Br,


    Page URL: http://form.jotformeu.com/71801756435357
  • Marvih
    Replied on October 3, 2017 at 9:20 AM

    I checked your form and there is a "Unique Question" set

    Why is my form only allowing one submission? Image 1 Screenshot 20

    I believe that triggers the unique submission error, Try removing that or turning it off.

    Let us know how it goes.

  • AOSCompDev
    Replied on October 3, 2017 at 7:43 PM

    Dear Marvih,
    That solved the issue.
    Thanks for the fast reply :)
    Br,