What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission Count Error

    Asked by aquapropertydev on September 04, 2012 at 10:02 PM

    UN aquapropertydev.  My submission count is showing a lot of submissions but when I review the actual forms submitted the count is not the same.  

    Thank you in advance for resetting the counter.  

    Page URL:

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    JotForm Support

    Answered by liyam on September 04, 2012 at 10:24 PM

    I have now restarted your counter, aquapropertydev.  You may try logging out and logging back in to see the current submissions count in your account.

    Thank you for reporting.

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    JotForm Support

    Answered by liyam on September 05, 2012 at 02:55 PM

    Hello aquapropertydev.  The glitch that you have experienced earlier regarding your submission counts is now fixed.  If in any case you experience this problem again, please do let us know.