What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form isn't reflecting the changes made when pasted into my web site?

    Asked by Aschlehr on September 04, 2012 at 10:52 PM

    It doesn't seem to update to the source code.

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    JotForm Support

    Answered by liyam on September 04, 2012 at 10:53 PM

    Hello, Aschlehr.  Can you please provide us the URL of your website, and also the ID of the form being used for comparison?

    It  would also be great if you can identify for us the changes you have made on your form.

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    Answered by Aschlehr on September 04, 2012 at 10:58 PM
    http://s429976699.initial-website.com/schedule-a-case/?logout=1
    aschlehr is the id
    I am making the form more narrow but and a diffrent color but it is the
    same as the first attempt before edits
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    JotForm Support

    Answered by idarktech on September 04, 2012 at 11:29 PM

     

    @Aschlehr

    As far as I can see your form is updating fine on your page. I don't see any differences with your form on edit view and in your page. Can you please try to clear your browser's cache and recheck your page? This might help.

    This is what is shows on my side:

    If the problem still persist, try re-embedding your form code using this:

    Do let us know if the problem is still not resolved after this changes. Thanks.