What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    account status

    Asked by tkoroaa on September 05, 2012 at 12:08 AM

    Hi my account is tkoroaa.

    I pened it 3 days ago.

    I receives3 emails from my form out of the 100 limit of free account.

    You are telling Ireceived 603 inquiry on my account .

    I never received them?

    Where are they


    Page URL:

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    JotForm Support

    Answered by liyam on September 05, 2012 at 12:16 AM

    Hello tkoroaa.  There had been a glitch that caused submission counts to increase dramatically.  We are currently looking into this matter.

    I have now removed your scheduled downgrade and also restarted your submissions counter to zero.  If you're still experiencing problems after this, please do let us know.

    Thank you and we apologize for your inconvenience.