account status

  • Profile Image
    tkoroaa
    Asked on September 05, 2012 at 12:08 AM

    Hi my account is tkoroaa.

    I pened it 3 days ago.

    I receives3 emails from my form out of the 100 limit of free account.

    You are telling Ireceived 603 inquiry on my account .

    I never received them?

    Where are they

     

  • Profile Image
    liyam
    Answered on September 05, 2012 at 12:16 AM

    Hello tkoroaa.  There had been a glitch that caused submission counts to increase dramatically.  We are currently looking into this matter.

    I have now removed your scheduled downgrade and also restarted your submissions counter to zero.  If you're still experiencing problems after this, please do let us know.

    Thank you and we apologize for your inconvenience.