google docs integration issue

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    Asked on September 05, 2012 at 12:58 AM

    When i try to integrate my forms to google docs, I keep getting an "error has occured". Google docs was working with us yeasturday, but ever since I had made a few changes to the form, some of the submissions were startingshowing html codes such as "<embed>..." for the payments on google checkout.

    If try to disconnect from the google docs and re-connect it still get an error to connect. If i check on the google doc's intergration  option , it list that my form is still integrated.

    I removed some of my previous google docs in my google drive to see if some of google docs files that had the same name were causing this problem but I am still seeing the same error even after I try to connect. What could be possible reason that google docs isnt integrating with my current form?

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    Answered on September 05, 2012 at 01:24 AM


    I was able to reproduce the said error. Let me forward this issue to our development team for immediate resolution.

    Thanks for reporting. We'll keep you posted.

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    Answered on September 05, 2012 at 08:52 AM

    Hi, I'm having this issue as well... but it has never worked for me.


    Isn't it because of google drive ?

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    Answered on September 05, 2012 at 08:55 AM

    Hi, we are aware of these issues. We will fix them but it may take up to a day. Please patience and accept our apologize for this inconvenience. Thanks. Alessandro

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    Answered on September 05, 2012 at 10:40 AM

    Google Docs integration problem is now fixed.

    Thank you for your patience. 

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    Answered on September 05, 2012 at 10:44 AM

    Many many thanks for this very quick fix !