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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission form

    Asked by ewtsm on September 05, 2012 at 07:40 AM

    Hi, it says my claim form has 105 new submissions, but when I go into it there are only 65 in total?

    Same with a few of the other forms saying I have so many new submissions but there isn't.

    Also it says I have reached my 100 quota per month, but I haven't had 100 submissions in the past five days.



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    JotForm Support

    Answered by idarktech on September 05, 2012 at 08:29 AM

    Hi Esta,

    I have now reseted your submissions counter. It should be fine now.

    There was a malfunction with submissions counter but our developers are now working into this. Let me please inform you that no submissions has been lost instead the submissions counter are working abnormally.

    Apologies for this inconvenience.