I have paypal, but i also want to be able to accept credit cards as payment.

  • tl2797
    Asked on October 4, 2017 at 3:58 PM

    I don't have paypal pro, but is it possible for me to still accept credit card payments without customers having to sign up for paypal?

    I don't need it directly on the form but I need to have the option in the popup window that redirects to paypal when they submit the form.

  • David JotForm Support
    Replied on October 4, 2017 at 5:12 PM

    Users should have the option to pay by credit card when redirected to PayPal. 

    I have paypal, but i also want to be able to accept credit cards as payment Screenshot 20

    They are given the option to pay via PayPal account or via credit card.

  • tl2797
    Replied on October 17, 2017 at 5:24 PM

    that's odd. Once they fill out the form, it redirects straight to a PayPal login page. Isn't there usually a button where it says to "pay with credit card". 

    I've just tested this and it only has a login page to paypal.

  • tl2797
    Replied on October 17, 2017 at 5:33 PM

    So instead of getting a page like this saying login or credit card 1508275971Picture 1 Screenshot 10

    I'm instead getting this page at the checkout:

    1508275998Picture 2 Screenshot 21


    And I'm wondering if this is a redirect problem, or something I can actually edit on the form maker

  • David JotForm Support
    Replied on October 17, 2017 at 6:43 PM

    That happens because PayPal has a cookie on your browser and knows that you have a PayPal account. They want to get people to use their PayPal account instead of credit card that's why if they think you have a PayPal account they do not show the credit card option. 

    If you try from private/incognito mode in your browser or if you clear your cache/cookies, it should show pay with credit debit.