- tl2797Asked on October 04, 2017 at 03:58 PM
I don't have paypal pro, but is it possible for me to still accept credit card payments without customers having to sign up for paypal?
I don't need it directly on the form but I need to have the option in the popup window that redirects to paypal when they submit the form.
- JotForm SupportdavidAnswered on October 04, 2017 at 05:12 PM
Users should have the option to pay by credit card when redirected to PayPal.
They are given the option to pay via PayPal account or via credit card.
- tl2797Answered on October 17, 2017 at 05:24 PM
that's odd. Once they fill out the form, it redirects straight to a PayPal login page. Isn't there usually a button where it says to "pay with credit card".
I've just tested this and it only has a login page to paypal.
- tl2797Answered on October 17, 2017 at 05:33 PM
So instead of getting a page like this saying login or credit card
I'm instead getting this page at the checkout:
And I'm wondering if this is a redirect problem, or something I can actually edit on the form maker
- JotForm SupportdavidAnswered on October 17, 2017 at 06:43 PM
That happens because PayPal has a cookie on your browser and knows that you have a PayPal account. They want to get people to use their PayPal account instead of credit card that's why if they think you have a PayPal account they do not show the credit card option.
If you try from private/incognito mode in your browser or if you clear your cache/cookies, it should show pay with credit debit.