Too many requests. Any system issues?

  • petfel
    Asked on October 4, 2017 at 7:27 PM
    Got this question.....
     
    Please could you assist.
    I’m just trying to sign up my son in ........Comp on the day and the message keeps coming up that ‘there are too many requests and the rate limit has been exceeded.’

     

     
    Does anybody know what's going on with this? Also had BIG problems about 12 hours ago...form did not want to SAVE, difficulties replacing, uploading and resizing images. 
     
    Any system issues currently?
    Page URL: https://form.jotform.co/72472879984882
  • John_Benson
    Replied on October 4, 2017 at 11:32 PM

    We do not have any system issue at the moment. The JotForm Status is up and running properly. You can check it here on this link: http://jotformstatus.com/

    I cloned your form to test it further and I was not able to replicate the issue. I did a test submission and it was successful. Here's a screenshot:

    Too many requests Screenshot 20

    I will clear your form cache from our server. Please check it again on your end if the issue persists. 

    I also tried resizing the Header image and I was not able to replicate the issue you're referring to. May I know what internet browser you're using and what device? 

    I am using Google Chrome and Windows 10.

    We'll wait for your reply. Thank you.