What's wrong with my form?

  • jurullc
    Asked on October 4, 2017 at 8:16 PM

    On the clients website, the form is not showing the entire form.

    Jotform Thread 1265268 Screenshot
    Page URL: http://elizapillars.org/membership/
  • Nik_C
    Replied on October 5, 2017 at 1:19 AM

    I checked your URL and I was able to replicate this issue.

    Please try re-embedding your form by using the below iFrame code:

    <iframe id="JotFormIFrame-32675850648869" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.co/32675850648869" frameborder="0" style="width: 1px; min-width: 100%; height:1395px; border:none;" scrolling="yes"> </iframe>

    I adjusted it a bit so it should work for you now.

    Please let us know if you're experiencing any further problems.


  • jurullc
    Replied on October 5, 2017 at 1:30 PM

    It works but there are few problems:

    -the form isn't wide enough, how do I change that?

    -also, the form has a shadow around it so it looks separated from the page; how do I resolve that issue.



  • Nik_C
    Replied on October 5, 2017 at 2:50 PM

    To change the form width, please follow:

    Whats wrong with my form? Image 1 Screenshot 20

    Regarding the shadow, I didn't notice it, I checked on my desktop and on a laptop, I checked in Chrome browser.

    We could remove the scrollbar if you want and increase the height so the form will look actually like it's part of the page?

    If you would like to do that, please re-embed your form by using the below iframe code:

    <iframe id="JotFormIFrame-32675850648869" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.co/32675850648869" frameborder="0" style="width: 1px; min-width: 100%; height:1680px; border:none;" scrolling="no"> </iframe>

    Let us know how it worked for you.

    Thank you!

  • jurullc
    Replied on October 6, 2017 at 9:59 AM

    This is perfect.  Thanks so much!