What's wrong with my form?

  • Profile Image
    jurullc
    Asked on October 04, 2017 at 08:16 PM

    On the clients website, the form is not showing the entire form.

  • Profile Image
    Nik_C
    Answered on October 05, 2017 at 01:19 AM

    I checked your URL and I was able to replicate this issue.

    Please try re-embedding your form by using the below iFrame code:

    <iframe id="JotFormIFrame-32675850648869" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.co/32675850648869" frameborder="0" style="width: 1px; min-width: 100%; height:1395px; border:none;" scrolling="yes"> </iframe>

    I adjusted it a bit so it should work for you now.

    Please let us know if you're experiencing any further problems.


  • Profile Image
    jurullc
    Answered on October 05, 2017 at 01:30 PM

    It works but there are few problems:

    -the form isn't wide enough, how do I change that?

    -also, the form has a shadow around it so it looks separated from the page; how do I resolve that issue.



  • Profile Image
    Nik_C
    Answered on October 05, 2017 at 02:50 PM

    To change the form width, please follow:

    Regarding the shadow, I didn't notice it, I checked on my desktop and on a laptop, I checked in Chrome browser.

    We could remove the scrollbar if you want and increase the height so the form will look actually like it's part of the page?

    If you would like to do that, please re-embed your form by using the below iframe code:

    <iframe id="JotFormIFrame-32675850648869" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.co/32675850648869" frameborder="0" style="width: 1px; min-width: 100%; height:1680px; border:none;" scrolling="no"> </iframe>

    Let us know how it worked for you.

    Thank you!

  • Profile Image
    jurullc
    Answered on October 06, 2017 at 09:59 AM

    This is perfect.  Thanks so much!