- roughandreadyAsked on October 05, 2017 at 12:18 AM
We want to change from authorize.net to paypal, but when I try to access the payments on the form, paypal is grayed out and I can only use authorize.net.
- JotForm SupportChriistianAnswered on October 05, 2017 at 03:52 AM
To be able to change the Authorize.net payment tool you are using on your form, you need to delete your current payment tool by clicking the trash icon on the payment field.
In that way, you will be able to select the PayPal tool to add it on your form. You don't need to worry if you deleted this field, the products will still be there once you changed.
If you need further assistance, please let us know.