What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    what happens if I exceed 100 submissions in a given month?

    Asked by phspirateboosters on September 05, 2012 at 09:47 AM

    Our organization has a lot of activity for just a month or two, and then very little for the rest of the year.  What would happen if during those few months we exceeded 100 submissions?

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    Answered by gori-mathew on September 05, 2012 at 10:01 AM

    Hi,

    When a free account reaches its monthly submission limit of 100, forms will be disabled and unavailable for use by visitors. This message will be displayed when someone tries to submit a disabled form:

    You can either wait for the next month when your submissions counter resets or upgrade your account to Premium or Professional to enjoy continuous service using the links below.

    For Premium: http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=phspirateboosters

    For Professional:  http://sites.fastspring.com/interlogy/product/jotformprofessional?referrer=phspirateboosters

    It is possible to upgrade for a month only, but since a subscription is always recurring, you must cancel the subscription before the month ends to avoid recurring charges.

    By the way, before your account hits the limit, you will be sent a warning message via email. This will give you time to upgrade your account if needed.