Order form issue - says "Donation" instead of "Payment"

  • Ronaldos
    Asked on October 5, 2017 at 9:33 AM

    I have just made this online order form for a client who sells launch packages for school children - and he tells me that when people pay it says "donation", not "payment". How do I fix that?

    This is the form:

    https://form.jotformeu.com/72711867934365

    Thanks.

    Best, Bjarne O.

    Page URL: https://form.jotformeu.com/72711867934365
  • Elton Support Team Lead
    Replied on October 5, 2017 at 10:25 AM

    It is because your payment field is set to collect donations. You have to change it to User Defined Amount to collect them as payments.

    Here's a visual guide:

    Order form issue says Donation instead of Payment Image 1 Screenshot 20