What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Jot Form is not updating on website after changes are made and saved.

    Asked by erobamarketing on September 05, 2012 at 12:37 PM

    this is the embed code:  <script type="text/javascript" src="http://form.jotform.us/jsform/22283142469151"></script>

     

    This is the link to where the form is located: http://www.erobamarketing.com/#!contact/con8

     

    I added Mailing Address and changed pricing and it is not showing up with the new changes on the website where I embeded the code several times.

     

    Thanks for your help.

     

    Ebony

    Page URL:
    http://www.erobamarketing.com/#!contact/con8

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    JotForm Support

    Answered by EduardoMendez on September 05, 2012 at 02:32 PM

     As quoted by our Founder Mr. Aytekin,

    "This is a data replication problem between our servers in different data centers. You may either wait little bit for the changes to be updated, or you can use the same domain name. For example if your form is on jotform.us, you can login and use the form builder on www.jotform.us. Then there will not be any lag in the updates. Usually there is no lag but we are doing some database maintenance today."

     

    Sorry for the inconveniences!

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    Answered by mouh on September 26, 2012 at 08:03 AM

    <script type="text/javascript" src="//form.myjotform.com/jsform/22693752724561"></script>

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    Answered by pinoytech on September 26, 2012 at 09:16 AM

    @mouh,

    How we may help you? Can you please provide us more information for further assistance?

    Thank you!

     

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    Answered by pinoytech on September 26, 2012 at 09:33 AM

    Addition to my response, it seems that the form you have provide above was autosuspended by our phishing detector.