What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is automatically disabling?!

    Asked by bkonieczny on September 05, 2012 at 12:50 PM

    One of my forms is automatically disabling each time after I reset it. This is an important issue to fix fast for my company.

    The title of the form is certificate request.

    Page URL:
    www.bisa-inc.net

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    Answered by bkonieczny on September 05, 2012 at 12:51 PM

    now the problem has stopped temporarily

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    JotForm Support

    Answered by EduardoMendez on September 05, 2012 at 01:08 PM

    Hi,

    We apologize for the inconvenience that may have caused. One of my colleague is already submitted a ticket to our developer regarding this issue and it has been fixed.  

    Thank you for letting us know!

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    JotForm Founder

    Answered by aytekin on September 05, 2012 at 02:38 PM

    A buggy release we made today caused some of the forms to be accidentally disabled. We reversed this version and enabled all these forms back. We are very sorry about this mistake. Everything should be alright now. If you still see a problem please let us know.