- livenowAsked on October 06, 2017 at 04:24 PM
Hi I have some standard forms that I have used for sometime, I haven't changed settings or anything but email notifications seen to have stopped. Can't understand why
- JotForm SupportdavidAnswered on October 06, 2017 at 06:32 PM
I checked your account email logs and the emails do look to be sending:
I tested with a couple of my own forms and the emails were being delivered immediately. Are the emails still not being sent or delayed on your end?
- JotForm SupportdavidAnswered on October 06, 2017 at 06:41 PM
It seems there may be an issue with sending notification emails to Gmail addresses. I will forward your thread to our developers to have a look. We will let you know as soon as we have any updates.
- livenowAnswered on October 07, 2017 at 02:43 AMThank you. They are working now.