I want to add Jotform as power-up on Trello but it is not loading

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    fredrblota
    Asked on October 06, 2017 at 06:04 PM

    Hi Aytekin, I am a new user in Trello and I want to use together with Jotform, actually my firstly problem is in Trello, almost all power-ups are showed as "Doesn´t not possible to load the Power-Up".

    Only three Power-Up are showed as Enable/Disable:

    "Calendar", "aging calendar" and "voting"

    What do I need to do to enable Jotform?

    I use chrome.

    Please help me.

    Regards

    Frederico Ramis Blota

    Product Engineer

    Digistar Telecomunicações S/A

    Phone: 0xx51 3579 2200 - extension: 269

    Av. Theodomiro Porto da Fonseca, 3101 – Prédio 2

    Sao Leopoldo/RS – Brazil - Zip Code:93022-715

    www.digistar.com.br



    This is a re-post of a comment on JotForm Now Available as a Trello Power-Up

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    Welvin
    Answered on October 06, 2017 at 07:56 PM

    I am not sure if I understood the question. Jotform as a powerup is working in Trello. If you attach a report, you need to make sure that you have created a report in the form and your form has existing submissions. Without these, the powerup will likely not going to work.

    Would you mind taking a screenshot of how it appears to your end? Here's my mine:

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    Welvin
    Answered on October 07, 2017 at 07:00 AM

    I got disconnected earlier, I just would like to follow up regarding this matter. 

    Would you mind taking a screenshot on how the power-ups appear to your end? I have tested the power-ups and they are loading fine, all of them. Here's a screenshot:

    I think you are viewing a different tab. I would suggest going through our guide again and follow all the steps to get into the power-ups window.

    I hope that helps. Let us know if you need further assistance.

  • Profile Image
    fredrblota
    Answered on October 09, 2017 at 08:43 AM
    Dear, thanks for yoru reply.
    The problem was in the web navigator I was using Chrome and the power-ups were not working, so I change to Mozilla Firefox and now they are working good and showing as Enable/Disable.
    Thanks
    Frederico
    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: sábado, 7 de outubro de 2017 08:01
    Para: Frederico Ramis Blota
    Assunto: Re: I want to add Jotform as power-up on Trello but it is not loading
    A new response has been received:
    /www.jotform.com>[https://www.jotform.com/images/logo2.png?2]/www.jotform.com/>/www.jotform.com>
    Answered by Welvin
    I got disconnected earlier, I just would like to follow up regarding this matter.
    Would you mind taking a screenshot on how the power-ups appear to your end? I have tested the power-ups and they are loading fine, all of them. Here's a screenshot:
    [https://shots.jotform.com/welvin/shots/2017-10-07-007007007.png]
    I think you are viewing a different tab. I would suggest going through our guide again and follow all the steps to get into the power-ups window.
    I hope that helps. Let us know if you need further assistance.
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