I get an autosuspended error

  • sydneyforms
    Asked on October 8, 2017 at 6:52 AM

    Hi,


    While I try to login I get error message "Login failed - AUTOSUSPENDED".

    Please help.


    Thanks

  • liyam
    Replied on October 8, 2017 at 11:56 AM

    Thank you for reporting this matter to us.

    Our system's filter grades forms which identifies and checks each and every form for finding a possibility of it being malicious. This filtering process happens without any human intervention.

    However, after checking your form, I did not find anything suspicious with it. As a result, I have now reactivated your account. You should be able to access your forms now.

    If you have other questions, please let us know.