Why I am not receiving form submission emails?

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    Asked on October 09, 2017 at 04:09 AM

    Not receiving form submission emails? Its not going to my email address provided...


    I only have setup the drop down menu option of "Damage / Theft / Loss"

    After clicking submit i recieve nothing. Its been over 30mins now.


    The "Test" email works but not the form submission

  • Profile Image
    Answered on October 09, 2017 at 04:38 AM

    I checked your account's email log and found that email of your submissions has been sent to you.

    You can also check them from your account's settings.

    Go to: https://www.jotform.com/myaccount

    From History, select "Emails" from the top right drop down.

    Please refer to this image:

    Please check your inbox and your spam folder.

    Let us know if you have any further query.