Unable to connect to Square payment integration

  • bobstrang
    Asked on October 9, 2017 at 7:18 PM

    Im having a problem getting square connected

  • Jan
    Replied on October 9, 2017 at 11:49 PM

    Normally, if you click the "Connect" button in the Square payment settings, the authentication window will pop-up.

    Unable to connect to Square payment integration Image 1 Screenshot 20

    After authenticating, your form will be connected to Square payments. Are you getting any error message?

    I recommend you to log out from Square payment and from JotForm. After that, restart your browser and log back into JotForm first. Try to connect the form to Square one more time.

    If possible, please provide a screenshot so that we can further investigate.

    Thank you.