Unable to connect to Square payment integration

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    bobstrang
    Asked on October 09, 2017 at 07:18 PM

    Im having a problem getting square connected

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    Jan
    Answered on October 09, 2017 at 11:49 PM

    Normally, if you click the "Connect" button in the Square payment settings, the authentication window will pop-up.

    After authenticating, your form will be connected to Square payments. Are you getting any error message?

    I recommend you to log out from Square payment and from JotForm. After that, restart your browser and log back into JotForm first. Try to connect the form to Square one more time.

    If possible, please provide a screenshot so that we can further investigate.

    Thank you.