Why my account has been out of space?

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    marybethford
    Asked on October 10, 2017 at 06:56 AM

    My account says I'm out of space, everything but 25 submissions has been deleted and purged.  Not sure what else to do to resolve the issue. Thank You

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    candy
    Answered on October 10, 2017 at 09:14 AM

    As far as I checked your account, you seem to have 101.25 MB uploads in your account. This is the reason why your account has been over-limited.

    Please download them into your account and then, you can delete them in order to make your account re-activate again.

    I hope this helps.