Why my number of forms exceeded?

  • nanush
    Asked on October 10, 2017 at 10:37 AM

    i have three active forms but Cannot make another one 

    I keep getting a message that states that I can only have 5

    because of my free account

    But I only have 3

    Jotform Thread 1269323 Screenshot
  • Sabbir
    Replied on October 10, 2017 at 10:45 AM

     I checked your account and I found you have 3 forms in your "My Forms" folder and 3 forms in your "Archive" folder. This is the reason it's showing you out of reach in your form limit.

    Please check this screenshot:

    1507646626overlimitform Screenshot 10

    You can again get your form limit by deleting your form or upgrading your account.

    Let us know if you have any further query.

  • nanush
    Replied on October 10, 2017 at 11:34 AM

    thankyou sabbir