Address Field Missing In PDF

  • Profile Image
    ElleEstLuLaRoe
    Asked on October 10, 2017 at 11:43 AM

    Despite having all the settings right (I think), for some reason, my EMT form will no longer copy mailing address field to PDF when I create a PDF to print.  Help please! 

    https://form.jotform.com/60657898057270


    Thanks


  • Profile Image
    John_Benson
    Answered on October 10, 2017 at 12:45 PM

    Please try resetting your PDF. You can do that in the PDF Designer page. Here's how:

    1. Log in to your account.
    2. Select the form and click the Submissions button.

    1507653713sna.png

    3. Click the PDF and select Customize PDF.

    1507653780sna1.png

    4. Click the Reset button and then click the Save button when you're done.

    1507653835sna3.png

    Here's my result:

    1507653866pdf-03.png

    Please try it and let us know how it goes. Thank you.

  • Profile Image
    ElleEstLuLaRoe
    Answered on October 10, 2017 at 01:43 PM
    Thank you that worked!
    Sent from my iPhone
    ...