Address Field Missing In PDF

  • ElleEstLuLaRoe
    Asked on October 10, 2017 at 11:43 AM

    Despite having all the settings right (I think), for some reason, my EMT form will no longer copy mailing address field to PDF when I create a PDF to print.  Help please! 

    https://form.jotform.com/60657898057270


    Thanks


  • John_Benson
    Replied on October 10, 2017 at 12:45 PM

    Please try resetting your PDF. You can do that in the PDF Designer page. Here's how:

    1. Log in to your account.
    2. Select the form and click the Submissions button.

    1507653713sna Screenshot 10

    3. Click the PDF and select Customize PDF.

    1507653780sna1 Screenshot 21

    4. Click the Reset button and then click the Save button when you're done.

    1507653835sna3 Screenshot 32

    Here's my result:

    1507653866pdf 03 Screenshot 43

    Please try it and let us know how it goes. Thank you.

  • ElleEstLuLaRoe
    Replied on October 10, 2017 at 1:43 PM
    Thank you that worked!
    Sent from my iPhone
    ...