Photos are loading upside down

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    Asked on October 10, 2017 at 12:03 PM


    All photos are loading upside down and the emails are sending upside down when you submit the form. See the attached email that comes through when you submit the form. Can you help please? This has been happening consistently for the past few months randomly.

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    Answered on October 10, 2017 at 12:58 PM

    I cloned your form but ran into trouble with the Image Upload Preview widget. It wont accept any images.

    1507654369Microsoft Edge 10_10_2017 17_5

    Its refusing jpeg and png formats.

    So I have escalated this ticket to L2 support. You will be informed of any progress via this thread.

    As a workaround may I suggest you use a standard file upload field until the issue is resolved:

    1507654693Microsoft Edge 10_10_2017 14_2