PDF Form: 'PDF Form can not generated' error

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    INMEDCE
    Asked on October 11, 2017 at 02:25 PM

    I've tried multiple times to create a pdf form and just get the attached error message. Please provide guidance. I'm not sure what is means by "check the form status" but it is an active form.

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    aubreybourke
    Answered on October 11, 2017 at 03:48 PM

    You can try the Fillable PDF Creator

    https://www.jotform.com/fillable-pdf-form-creator/

    Select the third option (convert JotForm Form)

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    INMEDCE
    Answered on October 11, 2017 at 04:53 PM

    I'm sorry, aubreybourke, but your response is most unhelpful. That is exactly what I attempted to do when I received the error message. You can view a screen shot of the error message on my original post - the error message is in the yellow text box.

    This tool that you recommended is not functioning, I need advise as to how to make the tool function, please.

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    Mike
    Answered on October 11, 2017 at 08:40 PM

    We have escalated a bug report to our developers. This thread will be updated once we have any news.

    Do you need the PDF for online submissions, or do you need it for printing/emailing? If you do not need an active (fillable) PDF, we can print your web form into a PDF file.

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    INMEDCE
    Answered on October 11, 2017 at 09:33 PM

    I would like the pdf for submissions but a pdf for printing/emailing can be useful for now. Thank you.
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    seth
    Answered on October 12, 2017 at 03:06 AM

    Hello,

    I create a new thread for your last answer. Please follow up there:

    Thanks.

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    selen
    Answered on October 16, 2017 at 06:16 AM

    Hi,

    This problem has now been fixed.

    Please accept our apologies for any inconvenience caused.

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    INMEDCE
    Answered on October 16, 2017 at 12:50 PM

    Thank you!