Save continue session not working on all forms

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    andres00515
    Asked on October 11, 2017 at 04:51 PM

    why not storage session, please please any can helpme. 

     

    This function always works, but today i have a lot of problems in my all forms. I try to recover the session and we cant. We loose the information 10 or more pages.

     

    PLEASE HELP this is very urgent!!! i have many forms open and i can not recover the information.

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    andres00515
    Answered on October 11, 2017 at 07:34 PM

    PLEASE HELP this is very urgent!!! i have many forms open and i can not recover the information.

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    Kiran
    Answered on October 11, 2017 at 09:15 PM

    We are sorry for the inconvenience this may have caused. It seems that there is a glitch with retrieving the session to the form. We have notified our backend team regarding the issue to investigate it further. 

    Once we have any information in this regard, we'll be posting it here.

    Thank you for your patience and understanding.

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    andres00515
    Answered on October 11, 2017 at 10:31 PM

    Any news?

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    candy
    Answered on October 12, 2017 at 03:28 AM

    Our software development team has just fixed the issue.

    Please test again and let us know if the issue still persists on your end.