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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    cannot log into my account i created username password gets rejected

    Asked by tony higgins on September 06, 2012 at 04:11 AM

    i created this account yesterday & wrote down the details as i did it, but today it rejects my login why?

    2. Can  the contact form email return be sent to more than 1 email adress

    3,Is a submission the same as a response < How many responses can i recieve to my form before i have to upgrade to a package

    kind regards

    Tony

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    Answered by ItalyTech on September 06, 2012 at 04:20 AM

    Hi Tony and thanks for contacting us. With your email address I find one registered user with this username: higgins1.

    Your can set your email notification to send email to more email addresses. Simply separate each email address by a comma (ex: test1@test1.com,test2@test2.com,test3@test3.com). 

    With our free plan you can receive 100 submissions / month. If you exceed this limit your account will be suspended and restored next month. You can upgrade your plan to premium or professional in every moment. Hope this helps. Do not hesitate to contact us if you need further assistance. Alessandro