Selection based emails

  • rnils
    Asked on October 12, 2017 at 7:32 AM

    Hi, I would like to have emails sent to email addresses based on a user's selections within the form.


    1507807721selections Screenshot 10


    For example, if the user selects Office A, an email needs to fire off to the address assigned to Office A. I need this to work for multiple options, so say the user selects Office A and Office C, I need the emails to fire off to the assigned addresses for A and C, but not B. 


    So far, I have not found a way to do this, only no matter which options are selected, the emails fire off to all email addresses in the conditional logic settings.


    Please help.


    Thank you

    Jotform Thread 1271363 Screenshot
  • David JotForm Support
    Replied on October 12, 2017 at 11:42 AM

    It is indeed possible to send emails conditionally.  Here is how to do so:

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer