Why is my feedback button not on my site anymore?

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    kmitchell397
    Asked on October 12, 2017 at 07:43 AM

    I have had the feed back button on our site for a while now.  It is not there any more.  I checked and the code is still there and we have made no changes.

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    ashwin_d
    Answered on October 12, 2017 at 11:57 AM

    I'm sorry for the trouble caused to you. 

    Did you make any changes recently in your webpage which caused this issue? I suspect that some code conflict is causing this issue. I would suggest you to please use the following embed code and see if that solves your problem:

     <script src="https://form.jotform.com/static/feedback2.js" type="text/javascript"> new JotformFeedback({ formId: "71565899837176", buttonText: "Become a Member Today!", base: "https://form.jotform.com/", background: "#f50206", fontColor: "#FFFFFF", buttonSide: "bottom", buttonAlign: "left", type: 1, width: 700, height: 500, isCardForm: false }); </script>

    Do get back to us if the issue persists.