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PDF Now Almost Double as many pages as before

  • Profile Image
    tjacobson
    Asked on October 12, 2017 at 01:29 PM

    We have a form called "I-9 New Hire Employment Package" that used to be 23 pages and now is 38 pages when we save it to a PDF. 

    It looks like the reason for this is blank space on some of the pages. How can we fix this? 

    Thanks,

    Tyler

  • Profile Image
    Nik_C
    Answered on October 12, 2017 at 02:48 PM

    I checked your submissions and I was able to see the error you described.

    I'm not sure if you did some customization with PDF, but you could try resetting it:

    1507833846screencast.gif

    That should revert the PDF and remove the space.

    Let us know if that didn't work or if it is not a workable solution for you.

    Thank you!

  • Profile Image
    tjacobson
    Answered on October 13, 2017 at 07:43 PM
    Thank you!
    ...