What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submission Discrepancy

    Asked by amca1234 on September 06, 2012 at 09:32 AM


    My account is saying over 700 people filled out my form. This form was sent to 15 people max and when I click submissions I only see 6 submissions. 

    Account Name: amca1234


    Please correct this error, I want to make sure people can still submit and also that I am able to download the CORRECT responses.




  • Profile Image

    Answered by ItalyTech on September 06, 2012 at 09:34 AM

    Hi Andrea and thanks for contacting us. In these days we had an issue with our submissions counter. I now reset your counter. Please logout and login again and tell me know if this issue persists. Thanks. Alessandro.