Security problem with browser

  • Profile Image
    beatylaw
    Asked on October 14, 2017 at 08:56 PM

    2 issues 

    1st how to expand frame on site. I use 

    I am using this form https://submit.jotform.us/submit/40615859939167/

    separately and on a web page. Chrome refuses to process the form on the webpage and gave me a problem when I used the link above [but did finally process it] Curiously, that was not the site that I was attempting to use, so really confusing.

    This error -

    Your connection is not private

    Attackers might be trying to steal your information from texasbailbond.expert (for example, passwords, messages, or credit cards). Learn more

    NET::ERR_CERT_AUTHORITY_INVALID

    Automatically send some system information and page content to Google to help detect dangerous apps and sites. Privacy policy 

  • Profile Image
    beatylaw
    Answered on October 14, 2017 at 09:33 PM
    client &I both had trouble on BLF site with that form and others on websites
    I have ask for help from jotform
    this was never problem before

    http://texasdwiguide.com/aransas-county-tx_alr_request/

    http://beatylawfirm.com/dallas-bondsman-criminal-attorney/

    These worked fine until recently

    says this is not private

    http://beatylawfirm.com/dallas-bondsman-criminal-attorney/

    https://texasbailbond.expert/pay/ this is a site that I am closing, so maybe that it problem

    https://form.jotform.com/beatylaw/start-jail-release is set as share link that doesn't work The following is the error referencing back to the expert site


    Your connection is not private

    Attackers might be trying to steal your information from texasbailbond.expert (for example, passwords, messages, or credit cards). Learn more

    NET::ERR_CERT_AUTHORITY_INVALID
    Automatically send some system information and page content to Google to help detect dangerous apps and sites. Privacy policy

  • Profile Image
    EltonCris
    Answered on October 15, 2017 at 12:07 AM

    Hello,

    I checked both forms you shared and they are secure. The protocol is HTTPS (SSL).

    https://form.jotform.com/beatylaw/start-jail-release

    https://www.jotform.us/40615859939167

    You can check that in your Chrome browser, console window under Security tab.

    However, the website URL you used as your thank you page does not support HTTPS. This is why you are getting the following error.

    To fix it, change HTTPS to HTTP in your thank you URL.

  • Profile Image
    beatylaw
    Answered on October 15, 2017 at 04:43 PM
    Not the issue why delay and error message?
    ...
  • Profile Image
    BDAVID
    Answered on October 15, 2017 at 05:28 PM

    The issue is related to the HTTPS protocol. Did you try my colleagues suggestion already? Did that solve the problem?

  • Profile Image
    beatylaw
    Answered on October 16, 2017 at 01:43 PM
    yes the reference to the bail bond site was the cause of problem, apparently
    ...
  • Profile Image
    EltonCris
    Answered on October 16, 2017 at 01:50 PM

    @beatylaw

    I presume this is now resolved? We can definitely tell based on our tests that the site is the cause of the security error.

    If there's anything else you need help with your form, just feel free to let us know.

    Have a good day!