What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do you offer live chat?

    Asked by anthony on September 06, 2012 at 03:39 PM

    this is something that we need and I would like to use it in our website, we are using right now the form with upload files qith dropbox, but I would like to know if you offer live chat. We are able to upgrade our account if you offer it.


    Thanks in advance.


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    Answered by jeanettebmz on September 06, 2012 at 05:48 PM

    We offer live chat for a limited timeframe everyday, we are working on this to offer it between 9 to 6 pm (USA Eastern Time)

    However, due to some database maintenance, we have not been able to offer it since yesterday. When everything gets settled we will get back to live chat , but like I said it is not in a constant basis as of now