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    Entire form not showing, have to tab to down to get to the submit button

    Asked by ceramicarts on September 06, 2012 at 03:58 PM

    Just started happening the last couple of weeks. When we add new items to this form, we always make sure we copy the new iframe. Any ideas on how to fix as the customers do not know to submit order.

    Thanks,

    Scott

    Page URL:
    https://www.ceramicarts.com/ClubRecordingOrders.html

    Screenshot
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    Answered by pinoytech on September 06, 2012 at 04:15 PM

    Hi Scott,

    Sorry for the inconvenience that may have caused. Regarding on this issue, the only way to fix this is update your iFrame code that you embed into your website, either increase the height of the form or turn on scroll bar. Just simply change scrolling="no" to scrolling="yes" to activate the scroll bar.

    <iframe allowtransparency="true" src="https://secure.jotform.com/form/13402508152" frameborder="0" style="width:100%; height:4820px; border:none;" scrolling="no"></iframe>

    If you need further assistance, feel free to contact us at anytime.

    Thank you!

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    Answered by ceramicarts on September 06, 2012 at 04:23 PM
    We update the iframe every time we add another title (which normally always fixes the issue, but not this time). Also just tried changing scrolling =”yes” and it still does not scroll past 080812-1
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    Answered by jeanettebmz on September 06, 2012 at 04:35 PM

    I have just checked your embedded form into this page, and it is still showing  scrolling="no"

    Please make sure you update this to let the form to scroll down properly